Refund Policy

Last updated: May 2026

We want you to be satisfied with your "I Never Left" T-Shirt. If something is not right, please contact us at hello@linkist.ai.

1. Eligibility for Returns

Due to the limited-edition nature of this campaign, returns are accepted only in the following cases:

  • The item is damaged or defective
  • The wrong item or size was delivered
  • The item materially does not match its description

Requests must be made within 7 days of delivery, based on courier confirmation.

To initiate a return, email hello@linkist.ai with your order number and clear photos of the issue.

All returns are subject to inspection and approval by RatioX Labs DWC LLC.

2. Exchanges

Size exchanges are available subject to stock availability.

If you ordered an incorrect size, contact us within 7 days of delivery. Items must be unworn, unwashed, and in original condition.

Customers are responsible for return shipping costs. We will cover shipping for the replacement item.

Returns due to incorrect size selection will be processed as exchanges only.

3. Refunds

Once the returned item is received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method within 5–10 business days.

Any non-recoverable payment processing fees may be deducted where applicable.

4. Non-Returnable Items

The following items are not eligible for return or refund:

  • Items that have been worn, washed, or altered
  • Items returned after 14 days of delivery
  • Sale or discounted items (unless faulty)

5. Contact

For all return, refund, or exchange requests, contact: hello@linkist.ai

Please include your order number. We aim to respond within 1 business day.